Customer Support Specialist

Remote · Kowloon, Hong Kong

Description

GoodNotes was created from our founder's frustration of taking readable and reusable notes on his first iPad. We have since grown to millions of happy users and have been featured on Apple's marketing materials.


Our Core Values:


We are growing our support team and are looking for a customer support specialist to ensure our customers get the best experience out of GoodNotes by providing outstanding technical support and coaching our users throughout their digital note-taking journey. The position could be remote, if you qualify and feel comfortable working from out of the office.


Responsibilities:

Requirements

Benefits

We offer competitive compensation and meaningful equity along with a chance to make significant contribution to a product people already love. We take care of you and your loved ones with medical insurance and flexible working hours including two optional work-from-home days! One of our best company traditions is our annual team off-site. Check out our pictures from team outings and more on careers.goodnotes.com

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